Align Strategy, Manage Risks, and Strengthen Partnerships

Strategic Portfolio Management (SPM)

ServiceNow's Strategic Portfolio Management (SPM) helps organizations align projects and investments with business goals, optimizing resources and maximizing ROI. Key features include: 

  • Portfolio Management: Provides a unified view of all projects and investments, enabling strategic decision-making and alignment with organizational objectives. 
  • Project and Program Management: Helps plan, track, and prioritize projects, ensuring that resources are allocated to initiatives with the highest business impact. 
  • Financial Management: Tracks budgets, forecasts, and expenses, helping organizations stay within financial targets while optimizing investments. 
  • Resource Management: Ensures the right teams are assigned to high-priority projects, improving resource allocation and efficiency. 
  • Risk and Opportunity Management: Identifies risks and opportunities across portfolios, enabling proactive mitigation and maximizing value. 
  • Performance Analytics: Provides insights into portfolio performance, helping leaders make informed decisions and drive continuous improvement. 
  • Strategic Roadmaps: Visualizes long-term goals and initiatives, ensuring that projects contribute to the broader business strategy. 

SPM enables organizations to drive growth by ensuring that their projects and portfolios are aligned with strategic priorities, while providing visibility and control over resources and performance. 

Integrated Risk Management (IRM)

Integrated Risk Management (IRM) is a suite of solutions designed to help organizations manage and mitigate risks across various functions. It provides a unified platform that combines risk management, compliance, and audit management, enabling businesses to take a proactive approach to identifying and addressing potential threats. Key features of IRM include: 

  • Risk Management: Helps organizations identify, assess, and manage risks, enabling better decision-making and risk mitigation strategies. 
  • Policy and Compliance Management: Ensures organizations meet regulatory requirements and internal policies by automating compliance processes and monitoring adherence. 
  • Audit Management: Streamlines the audit lifecycle by automating audit planning, execution, and reporting, reducing manual effort and improving accuracy. 
  • Operational Risk: Tracks and manages operational risks, providing tools for creating and implementing mitigation plans. 

ServiceNow IRM integrates with other ServiceNow solutions to provide real-time visibility, streamline processes, and enhance collaboration, ultimately supporting the organization’s ability to manage risk effectively and maintain compliance. 

Third-Party Risk Management (TPRM)

ServiceNow’s Third-Party Risk Management (TPRM) streamlines the assessment and mitigation of risks associated with vendors and suppliers, ensuring secure and compliant operations. Key features include:

  • Risk Assessment: Automates vendor risk evaluations to identify potential vulnerabilities.
  • Continuous Monitoring: Tracks third-party activities for ongoing risk visibility.
  • Compliance Management: Ensures vendors adhere to regulatory and contractual obligations.
  • Centralized Vendor Data: Provides a single source of truth for vendor risk profiles.
  • Scalability: Supports efficient risk management across an expanding vendor ecosystem.

TPRM helps organizations build trusted partnerships, reduce risk exposure, and maintain operational resilience.